Online Booking Condition

Booking

On confirmation of booking your contract will be with M/s Clique Holidays LLP   A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

COST VALIDITY:

Please note that online cost is not valid during long weekend holidays, Festival time, Christmas and New Year Time.

Vehicle Guideline:

SEDAN CAR: FOR 2-3 PEOPLE, we are providing Sedan Car which is comfortable for 3 people. However, if you need SUV car for 3 People there would be an additional cost. You can check the supplement cost from your tour coordinator.

SUV CAR: - We will provide an SUV car maximum for 5 people (including children). If you are traveling more then 5 people there would be an additional cost of a bigger vehicle.

TEMPO TRAVELLER: - - We will provide a Tempo Traveller car maximum for 10 people (including children). If you are above 10 people, then there will be an additional cost of a bigger vehicle.

Hotel Confirmation: -

You can choose 3* hotels to 5* hotels for your stay. We have mentioned the hotel’s name in the itinerary. We will book the same hotels for your stay. However, if these hotels will not be available then we will book equal alternate and inform you in advance. If equal alternates will not be available we will inform of an additional cost of upgraded accommodation.

Credit card Fees:

There will be 3% additional credit card online payment charges which will automatically added in the final price.

Payments

We have very flexible payment terms. On confirmation of booking, we will request for 20% advance payment. The payment will be made to our online payment gateway link.  We will request you another 30% advance payment 45 days prior of the travel date. We will collect balance upon arrival.

The above payment terms is not applicable for Luxury trains tour and tour which is coming in high peak season (New Year or Christmas or Long weekend)

Cancellation Policy

In case of cancellation of tour/travel services due to any unavoidable reason/s we must be informed of the same in writing and this will be effective from the date we receive a letter in writing.

The cancellation charges would be as follows:

60 days or more prior to arrival – 15% of the tour/service cost.  

59 days – 30 days prior to arrival – 30% of the tour/service cost.  

29 days – 15 days prior to arrival – 50% of the tour/service cost  

14 days – 0 days, prior to arrival or no show – NO REFUND.

Note: If booking for following period is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation.  High Peak Season bookings (from 20th December to 15th January).

Festival Period Bookings (Festivals like -Diwali, Dussehra, Holi, Pushkar fair etc).

REFUND POLICY :

In regard to refund of unused/unutilized services (which are paid for and canceled in advance), the refund amount would be worked out on the basis of the cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.

Please note that the refund process may take a minimum of 5-6 weeks due to banking procedures. If the refund is made to the credit card account OR to the Bank account, the bank charges would be debited from the refund amount. Only written communication shall be entertaining in regard to the Refund part.

If you are booking the tour online, we are assuming that you are agreed on our terms and conditions.